6 Ways to Fix IPhone Not Receiving Incoming Calls

Fix iPhone Not Receiving Incoming Calls

Have you noticed your iPhone is suddenly not receiving incoming calls? This common issue can prevent you from getting important calls from family, friends, work contacts, and more. Thankfully there are several quick fixes you can try to get call reception working again on your iPhone.

In this guide, we’ll cover How To Fix IPhone Not Receiving Incoming Calls. Follow these steps to start receiving calls normally and eliminate missed calls on your iPhone.

Quick Answer:

Here are some quick fixes to try when your iPhone stops receiving incoming calls:

  • Check Do Not Disturb settings and mute switch
  • Disable Call Forwarding if enabled
  • Remove any contacts from Blocked list
  • Reset network settings
  • Update to latest iOS version
  • Try a new SIM card

If you’re experiencing iPhone call reception problems, these troubleshooting steps should help restore normal call functionality. Read on for more details on how to resolve iPhone not connecting incoming calls.

Step-by-Step Guide to Fix iPhone Not Receiving Incoming Calls

Here are 6 step by step methods to fix this issue.

Check Do Not Disturb and Ringer Settings

One of the first things to check is whether Do Not Disturb is enabled on your iPhone.

To check this, Swipe down from the top of your iPhone screen to open Control Center.

Make sure Do Not Disturb While iPhone is Locked is turned off. Having this on will block all incoming calls.

While in Settings, go to Sounds & Haptics and check that the Ringer and Alerts volume is not muted. Make sure the slider is set to an audible level so you can hear ringtones for incoming calls.

If your ringer is silenced or Do Not Disturb is on, your iPhone will not ring for calls and you may miss them entirely. After adjusting these settings, test with a friend to see if calls now come through.

Disable Call Forwarding Options

Another simple possibility—your iPhone may have an unused call-forwarding feature enabled that is redirecting calls before they reach your device.

  • To check this, go to Settings > Phone

  • look at the Call Forwarding options.

Make sure any enabled forwards are toggled off for:

  • Call Forwarding
  • Forward When Busy
  • Forward When Unanswered

Disabling Call Forwarding will ensure calls attempt to directly reach your iPhone instead of being forwarded elsewhere. Test reception again after turning off any unnecessary forwards.

Remove Blocked Contacts

It’s also possible a contact was accidentally added to your Blocked Contacts list, preventing calls from that number.

  • To check, go to Settings > Phone
  • Go to Blocked Contacts.

  • Look through the list and make sure no contacts are blocked unintentionally.

Tap Edit, then tap the red minus icon next to any contact to remove them from the blocked list. This will unblock that number and allow calls to reach you normally.

Reset Network Settings

If you still aren’t receiving calls, try resetting all network settings on your iPhone:

  • Go to Settings > General > Transfer and Reset
  • Tap Reset Network Settings

This will reset any custom network configurations and refresh the connection. It removes Wi-Fi passwords and VPN profiles, so you’ll need to reconnect afterwards.

Resetting network settings often resolves iPhone call reception problems stemming from network/connectivity issues. It essentially gives the phone a fresh start for establishing mobile network and Wi-Fi connections.

Update to the Latest iOS Version

Make sure your iPhone is updated to the latest iOS version. Apple releases periodic software updates that include bug fixes and improvements for call performance.

To check for updates, go to Settings > General > Software Update. Install any available updates to ensure optimal call connectivity.

Updating to the newest iOS can resolve intermittent glitches or issues that may be contributing to missed calls. Keeping your iPhone updated is an important maintenance step.

Try a New SIM Card

In some cases, the problem may be a damaged or faulty SIM card that is preventing proper connection to the cellular network.

Eject the SIM tray and inspect the card for any damage or wear. If it looks damaged in any way, contact your carrier and request a replacement SIM card.

Also, try re-inserting the existing SIM to ensure it’s seated properly in the tray. Resetting the SIM connection may help.

If issues continue after trying a new SIM card, contact your carrier and have them verify the cellular plan status and connection quality in your area.

Additional Troubleshooting Steps

Here are some other helpful troubleshooting techniques for dealing with iPhone call not connecting issues:

  • Enable and disable Airplane mode – This resets the network connection which may resolve temporary glitches.
  • Check for iOS updates – Install the latest iOS software update in case a bug fix is available.
  • Test with another phone – Try making a call directly from another phone to your iPhone number to isolate issues.
  • Check service status – Make sure cellular coverage is active in your location and no outages are occurring.
  • Remove phone case – Try your iPhone without its case to see if interference is occurring.
  • Wipe cache partition – Reset phone cache and data to eliminate any corrupted data.
  • Factory reset iPhone – As a last resort, wipe the device and start with fresh settings.
  • Contact Apple supportApple experts can provide individual troubleshooting help if needed.

Taking the time to systematically walk through these steps can help identify and resolve the underlying problem so your iPhone starts reliably receiving calls again.

Frequently Asked Questions About iPhone Not Receiving Calls

Here are answers to some common questions about dealing with iPhone call reception problems:

Why is my iPhone not ringing when someone calls?

This is often caused by Do Not Disturb is enabled, which mutes incoming calls. Or the ringer volume is silenced – make sure it’s set to an audible level in Settings.

Why does my iPhone receive calls but no notifications?

Check that notifications and ringer volume are not disabled. Also, try resetting network settings and updating iOS in case of a software glitch.

Why can I make calls but not receive calls on my iPhone?

This points to an issue with cellular network connectivity. Try enabling Airplane mode for 10 seconds, or reset Network Settings under General settings.

How do I troubleshoot iPhone not receiving calls from one person?

Make sure that contact is not blocked in your Blocked Contacts list. Remove them from the list to unblock.

How can I tell if my iPhone can receive incoming calls?

Try having a friend call your iPhone to test. Or enable Airplane mode, wait 10 seconds, disable it, then call yourself from another phone.

Why is my iPhone only getting calls from some people?

This could indicate a problem with your SIM card connection. Try re-seating the SIM card, replacing it, or contacting your carrier for troubleshooting.


Dealing with missed calls on iPhone can certainly be frustrating. But in most cases, the issue can be resolved with some basic troubleshooting steps. Check your Do Not Disturb settings, Call Forwarding, Blocked Contacts, and try resetting network settings to get call reception working properly again.

With a few quick tweaks and testing, you should be able to eliminate the problem of iPhone not receiving incoming calls. This will ensure you don’t miss important calls from family, work, friends, and others due to call connection issues on your device.

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