How To Fix QR Code Not Working on iPhone

Are you facing issues with your iPhone’s QR code scanner not working properly? Don’t worry; we’ve got you covered! In this comprehensive guide, we’ll walk you through step-by-step solutions to fix the QR code scanning problem on your iPhone. Whether your QR codes won’t scan or work at all, we’ll help you troubleshoot the issue effectively.

Quick Answers:

Here are the quick step-by-step solutions to fix QR code not working on your iPhone:

  1. Enable or Disable Scan QR Code: Open “Settings” > Scroll down > Tap “Camera” > Toggle on “Scan QR Code.” If it’s already enabled, turn it off and then back on.
  2. Restart Your iPhone: Often, a simple restart can resolve minor software glitches. Try restarting your iPhone and see if the issue persists.
  3. Reset Camera Settings: Go to “Settings” > Scroll down > Tap “General” > Tap “Transfer & Reset” > Choose “Reset All Settings.”
  4. Try a Different QR Code Scanner App: If the built-in camera app is not working properly, consider using a different QR code scanner app from the App Store.

Step 1: Enable or Disable Scan QR Code

To begin, follow these simple instructions to enable or disable the QR code scanning feature on your iPhone:

  • Open Settings: Locate the “Settings” app on your iPhone’s home screen and tap to open it.

  • Access Camera Settings: Scroll down the settings menu and tap on “Camera.”
  • Toggle on Scan QR Code: In the “Camera” settings, you’ll find an option named “Scan QR Code.” Make sure it is toggled on.
  • Toggle Off and On (Optional): If the option was already enabled, try toggling it off and then back on to refresh the feature.

By ensuring that the QR code scanning feature is properly enabled, you can now test whether it is working as expected. If the issue persists, move on to the next step.

Step 2: Restart Your iPhone

A common troubleshooting step for various issues is to restart your iPhone. Here’s how to do it:

  • Hold Power Button: Press and hold the power button on your iPhone.
  • Slide to Power Off: You’ll see a slider appear on your screen. Slide it to power off your device.
  • Power On: After a few seconds, press and hold the power button again to turn on your iPhone.

Check if the QR code scanning issue is resolved after the restart. If not, let’s move on to the next step.

Step 3: Reset Camera Settings

Resetting the camera settings on your iPhone can help resolve any configuration-related issues that might be affecting the QR code scanner. Here’s how to do it:

  • Go to Settings: Open the “Settings” app on your iPhone.
  • Access General Settings: Scroll down and tap on “General.”
  • Reset All Settings: In the “General” settings, find and select “Transfer & Reset.”
  • Choose Reset All Settings: Tap on “Reset All Settings” and confirm your choice when prompted.

Please note that this action will reset all your device settings to their default values, including network settings, display settings, and notifications. However, it won’t erase any data or media from your device.

After the reset, check if the QR code scanner is now functioning properly. If not, don’t worry; we have one more step to try.

Step 4: Try a Different QR Code Scanner App

If the built-in camera app’s QR code scanner is still not working as expected, consider using an alternative QR code scanner app from the App Store. There are various free options available that may provide better scanning performance.

  • Open App Store: Launch the “App Store” on your iPhone.
  • Search for QR Code Scanner: In the search bar, type “QR code scanner” and browse through the available apps.
  • Choose and Install: Select an app that has good reviews and ratings, then tap on “Get” to install it.
  • Scan QR Code: Open the newly installed app and use it to scan the QR code you were having trouble with.

Using a third-party QR code scanner app might resolve any issues specific to the built-in camera app. Test the new app’s functionality to see if it solves your problem.


Why is my iPhone not scanning QR codes?

There could be various reasons behind this issue, such as disabled settings, software glitches, or a problem with the camera app. Follow the steps in this guide to troubleshoot and fix the problem.

Is there a QR code scanner on the iPhone?

Yes, Apple includes a built-in QR code scanner in the Camera app, making it convenient for users to scan QR codes without the need for a separate app.

Why is my QR code not working after enabling the feature?

If the issue persists after enabling the QR code scanning feature, try toggling it off and back on. If that doesn’t work, proceed with the other troubleshooting steps mentioned in this guide.

Do QR codes work with all iPhone models?

Yes, QR code scanning is supported on all recent iPhone models with an updated iOS version.

Can I scan QR codes with a cracked iPhone screen?

In some cases, a cracked screen might affect the QR code scanning performance, as it can interfere with the camera’s ability to focus properly. Consider getting the screen repaired or use a different device if possible.

Why does the QR code scanner app need camera access?

QR code scanners require access to your device’s camera to scan QR codes effectively. It allows the app to use the camera to capture and interpret QR code information.


We hope this comprehensive guide has helped you resolve the QR code scanning issues on your iPhone. By following the step-by-step solutions provided, you should now be able to scan QR codes effortlessly using your iPhone’s built-in camera or a third-party QR code scanner app. Remember, enabling the QR code scanning feature, restarting your device, resetting camera settings, or using a different QR code scanner app can often fix the problem.

Now you can confidently use QR codes for various purposes, such as accessing websites, making payments, or sharing information with ease. Happy QR code scanning!

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