How To Fix Whatsapp Calls Not Ringing On iPhone

Are you facing the frustrating issue of WhatsApp calls not ringing on your iPhone? Don’t worry; we’ve got you covered! In this comprehensive guide, we’ll walk you through the step-by-step process of fixing the problem so you can get back to receiving WhatsApp calls without any interruptions. Whether it’s a simple settings adjustment or a network reset, we’ll cover all the possible solutions to ensure you never miss a call again

Quick Answer:

  1. Go to Settings > WhatsApp > Notifications and enable “Allow Notifications” and “Show Previews.”
  2. Ensure Wi-Fi and Cellular Data are turned on for WhatsApp in Background App Refresh settings.
  3. If the issue persists, try resetting your network settings.

Now, let’s dive into the details of each step to resolve the WhatsApp call ringing issue on your iPhone.

Step 1: Check WhatsApp Notification Settings

The first thing you need to do is ensure that WhatsApp’s notification settings are correctly configured to allow incoming call notifications. Here’s how to do it:

  • Open the Settings app on your iPhone.
  • Scroll down and locate WhatsApp from the list of installed apps.
  • Tap on Notifications and make sure the “Allow Notifications” option is toggled on.
  • Also, ensure that “Show Previews” is set to “Always” or “When Unlocked” to see the caller’s name or number when the phone is locked.

Step 2: Check Background App Refresh Settings

Sometimes, WhatsApp call issues can arise due to improper background app refresh settings. To fix this, follow these steps:

  • From the Settings app, go to General.
  • Tap on Background App Refresh and ensure both Wi-Fi and Cellular Data options are turned on for WhatsApp. This will allow WhatsApp to stay updated in the background and receive incoming calls.

Step 3: Reset Network Settings

If the previous steps haven’t resolved the problem, you can try resetting your iPhone’s network settings. This action will reset Wi-Fi, cellular, and Bluetooth settings but won’t delete any data. Here’s how to do it:

  • Go to Settings and select General.
  • Scroll down and tap on Reset.
  • Choose Reset Network Settings and enter your device passcode if prompted.
  • Confirm the action and wait for your iPhone to reset network settings.

Keep in mind that your iPhone will restart during this process, and you may need to reconnect to Wi-Fi networks and Bluetooth devices.

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Frequently Asked Questions (FAQs):

Q: Why are my WhatsApp calls not ringing on my iPhone?
A: WhatsApp call ringing issues can be caused by various factors, such as incorrect notification settings, background app refresh settings, or network connectivity problems.

Q: Do I need an internet connection to receive WhatsApp calls?
A: Yes, WhatsApp calls require an internet connection, either through Wi-Fi or cellular data. Ensure you have a stable internet connection for calls to come through.

Q: Can I receive WhatsApp calls when my phone is locked?
A: Yes, you can receive WhatsApp calls even when your iPhone is locked, as long as the “Show Previews” option is set to “Always” or “When Unlocked” in the WhatsApp notification settings.

Q: Will resetting network settings delete my data?
A: No, resetting network settings won’t delete any of your data, such as photos, messages, or apps. It only resets network-related settings.

Q: What should I do if the issue persists after trying all the steps?
A: If the problem continues, consider updating WhatsApp to the latest version from the App Store or contacting WhatsApp support for further assistance.

Q: Can I receive WhatsApp calls during a phone call on my iPhone?
A: No, if you are already on a regular phone call, WhatsApp calls won’t come through until your ongoing call is ended.


WhatsApp is a widely used messaging app, and uninterrupted calling functionality is crucial for staying connected with friends and family. If you’ve been facing issues with WhatsApp calls not ringing on your iPhone, follow the steps mentioned in this guide. Check your notification settings, background app refresh, and consider resetting network settings if necessary. By doing so, you should be able to resolve the problem and enjoy seamless WhatsApp calling once again. Stay connected, and don’t miss any more important calls!

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